The Croft Residential Care Home

Small Home, Big Heart — Owner-Run Care in Sunderland

CQC Rated Good
Owner-Managed
Long-Standing Staff
30 En-Suite Bedrooms

Welcome to The Croft Residential Care Home

The Croft is an independent, owner-managed residential care home in Sunderland, offering 30 en-suite bedrooms across two floors. Run full-time by Kathryn alongside her long-standing team — many with over 10 years' service — The Croft provides the kind of personal, consistent care that only a small home can. We're proud of our approachable, open-door culture where families are always welcome and encouraged to stay involved in their loved one's care.

We believe your mum or dad deserves to be treated as an individual, not a number. Our person-centred approach means understanding their wants and wishes, encouraging independence, and supporting them through changing needs. For residents living with dementia, our fully trained team takes a compassionate approach — we enter their world rather than trying to correct it, reducing anxiety and promoting wellbeing. We work closely with local community groups to keep residents connected and engaged.

Life at The Croft Residential Care Home

How We Care for Your Family

Every person who comes through our doors is welcomed as family. Here's how we support your loved one.

🏠

Residential Care

A true home from home, where your loved one receives personalised support while maintaining their independence and routine.

🧠

Dementia Care

Specialist support for those living with dementia, delivered with patience, skill, and genuine warmth in a safe, familiar environment.

☀️

Respite Care

Short stays to give families a well-deserved break, knowing your loved one is in safe, caring hands.

🕊️

End of Life Care

Compassionate end-of-life care that prioritises comfort, dignity, and support for the whole family.

What Families Say About Us

"
Kathryn and her team are absolutely wonderful. Mum has been at The Croft for two years now and she's genuinely happy. The staff have been there for years — they know her inside and out. It feels like an extension of our family.
— Lisa M.
Daughter of Resident
"
When Dad was diagnosed with dementia, we were devastated. But the team at The Croft have been incredible — they understand his world and never correct him, just gently guide him. He's calmer and more content than we ever expected.
— Paul R.
Son of Resident
"
What struck us most was Kathryn's open-door policy. Nothing is ever too much trouble and we always feel welcome. The Croft is small enough that everyone knows everyone — that makes all the difference.
— Helen T.
Daughter of Resident

Our Promise to You

Owner-Managed
Long-Standing Staff
30 En-Suite Bedrooms
Specialist Dementia Care
Open-Door Policy
Community Connected

Come and See Us

We'd love to welcome you for a cup of tea and a look around. No pressure — just a chat.

Book a Visit → 📞 0191 528 4668

We'd Love to Hear From You

Contact The Croft Residential Care Home

📞
📍
Address Ettrick Grove, Sunderland, Tyne and Wear, SR4 8QE
📞 Call Us Enquire Now